Each of Our Bottle & Flask Represents


We are more than just a bottle, we are your "Relax Lifestyle" solution!

PROMISE

To inspire a happier community through diversity & inclusion.

COMMITMENT

In continuous improvement towards a better community and environment.

DEDICATION

In product innovation on producing quality products at the best possible price.

PURSUIT

Of aesthetic designs that brings out your distinctive identity.

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Frequently Asked Questions

How Do I Make a Purchase?

Shopping at Relax® is easy. Once you have found an item, select your preferable quantity and click on the 'ADD TO CART’ button which is next to the item. You can continue shopping or go to the shopping cart in the topright handcorner to complete your order. You can either register an account with Relax®or purchase as a guest before your order been processed. Of course, you may review and amend your orders & details in your cart box.

To make your purchase :-1.Click “Add to cart” button on the products that you wish to bring home.
2. Once you have done with your order, click “Checkout” button to proceed to the payment process.
3. If you have registered an account, you may login to your account with your Username and Password. Otherwise, you may also select as guest and proceed to checkout process.
4. Key in your shipping address on the “Customer information” page.
5. Come to the last of the ordering process, you have to choose your own payment method. You can pay through the credit cards (VISA / MASTER) via your PayPal Account. It is not a necessary that you need to get any Paypal account, you may just look for on "I DONT HAVE PAYPAL ACCOUNT" from Paypal page and filling in your credit card information to process the payment without creating a Paypal account. It is very fast and easy!
6. Last, you have to click “Confirm Order” button to complete your order.
. Goods will be shipped out in later time once payment made.

Can I Order Through Telephone or Fax?

We are sorry to tell that currently RELAX® online store does not support telephone/fax ordering system.

How Do I Know Whether The Item Is In Stock?

Most items shown are in stock. If you have ordered an unavailable item, our customer service team will contact & notify you by email. You will not be charged for the unavailable item. If a productshows that it isout of stock, you will not able to add into cart. Please be aware that even if the item is in your shopping bag, it is still can be bought by another customer until you have fully completed your order with payment make.

Do I Need a Relax Account To Place The Order Online?

Registering with us will speed up the ordering process for you as we would already have your billing and shipping details. It also allows you to track your current and past order, payment status & tracking number. However, you may still checkout as a guest. Do note that you’re unable to find your tracking number and order details at our store without registering as a member with us. You can still find the above information in your mailbox though.

What Material Do You Use For Your Water Bottles?

For our stainless steel water bottles, we use Premium 18.8 stainless steel material and food grade SUS304 Stainless Steel material. For our water bottles, it is made using BPA Free Eastman Tritan™ Copolyester.

How Do I Clean My Water Bottle?

Most water bottles can be cleaned with warm, soapy water. For a deeper clean, use a mixture of vinegar and water or baking soda and water. It's important to clean the bottle regularly to prevent the growth of bacteria and mold, especially in bottles with narrow mouths.

How Long Can I Keep Water In A Water Bottle?

It's best to refill your bottle daily to ensure the water stays fresh. If the bottle is properly sealed, water can remain drinkable for several days, but it's advisable to change it frequently.

Can I Put Hot Liquids In My Water Bottle?

This depends on the type of bottle. Our Stainless steel and certain plastic bottles can handle hot liquids, but always check with our guidelines. Glass and regular plastic bottles are generally not suitable for hot liquids.

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